Gift cards are weird. I get them from the business’ point of view: customers pay money up front, and if the cards are used, no loss, but if not, it’s literally a donation to the business. You’re turning your versatile, widely accepted cash into company-specific currency that can’t be exchanged back, or used anywhere else. It does nothing but limit you.
And yet, as a consumer, they still have appeal. Someone asked me what I’d like for my birthday recently, and I said a McDonald’s gift card. What psychological force makes it easier for me to justify buying a milkshake with a gift card than my own credit card? It’s barely even any easier. I think a big part of it is the sense that I might as well buy something, since the money’s already spent. I don’t have the mental block of “ehh, do I really need this?” because McDonald’s already has the money, so why not pull up to the drive-through? But, when you get down to it, gift cards are clearly a terrible use of money.
Well played, marketers.
Illustration by Amara Gelaude
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Jeff was The Cascade's Editor in Chief for the latter half of 2022, having previously served as Digital Media Manager, Culture & Events Editor, and Opinion Editor. One time he held all three of those positions for a month, and he's not sure how he survived that. He started at The Cascade in 2016.